City Pair

Origin and destination points of a flight segment.

Collision Damage Waiver (CDW)

Daily insurance fee paid by a car renter to cover liability for accident damages to a rented car. This is not a reimbursable expense for ISU travelers, as the Regents provide a self-insurance fund. (Exceptions: Travelers renting cars outside the 50 states or District of Columbia are encouraged to purchase the CDW insurance. Some renters under age 25 may be required by the rental company to purchase CDW coverage before releasing the car.)

Commission

Percentage of sale price that vendors pay to travel agencies for selling their services.

Commuter Carrier

Regional airline operating from small locales to larger cities, often under an affiliate relationship with a major carrier.

Companion Fare

Promotional airfare whereby a second ticket may be purchased at a discount, provided two people are traveling together.

Comp Rooms

Complimentary rooms which a lodging facility provides without charge based on total number of sleeping rooms occupied by a group.

Concierge

Individual in a hotel responsible for attending to guests’ special needs and services.

Confirmation

Reservation, acknowledged orally or in writing, verifying a booking has been accepted. Most confirmations are subject to certain conditions.

Connecting Flight

Flight on which passenger must change aircraft at some point, referred to as the Connecting Point.

Consolidator

Business that buys international tickets at deep discounts from airlines seating inventory that is expected to remain unsold. Consolidators resell tickets at a markup to travel agencies or travelers directly. (Travelers should understand terms for repayment are not favorable, should a consolidator cancel a flight. If you have not done business with a particular consolidator in the past, purchasing trip insurance may be a worthwhile option.)

Corporate Rate

Discount rate available to traveling business men and women, customarily 10% below rack (standard) rates.

Coupon

Part of an airline ticket. The flight coupon is surrendered by the passenger at check-in. Coupons contain the formal contract of carriage.

Courtesy Vehicle

Van or bus which an off-airport vendor uses to pick up customers at the airport.